Frequently asked questions
It all began with a simple idea fueled by a deep passion. As a small business, we pride ourselves on personal attention and dedication to every detail. Our approach is rooted in quality and integrity, ensuring that everything we do reflects our commitment to excellence.
What are your plates/trays made of?
Our Plates/Trays start with a high quality, wheat straw plates. Wheat straw plates are an eco-friendly, durable, and lightweight alternative to traditional plastic or ceramic dishes, made from a blend of natural wheat straw fiber and food-grade polypropylene. We then use professionally created, waterproof transfers beneath a layer of resin.
Are your plates/trays dishwasher safe
Our Plates/trays have a layer of resin over the waterproof, professionally created transfers we use, we do not suggest putting your plates/trays in the dishwasher but they are, by all means, washable.
Are your plates/trays food safe
Yes.
Do you ship?
No, we do not ship our products. You can pick up your custom orders at the St. Catharines Farmer's Market on Thursdays from 8-2 or Saturdays from 7-2.
How long does a custom order take?
Generally, your custom order can be ready within a week. This depends on many factors and sometimes it take a little longer. Never longer than 2 weeks.